Push Press – Moving our Client Management + Billing Software

It’s Spring, well it was until the snow started dumping 60 minutes ago, when will it end, ah!

As we come into the Spring we are doing a little house keeping and cleaning, not with the physical end of the gym, but with our software management of all of our amazing athletes.

After almost 7 years on Mindbody we’ve found their system to be slower and slower, less and less functional relative to what is out there now, and their pricing has tripled since we starting using their product. So, it’s time to make a switch.

This morning all of our members should have received an e-mail from Push Press asking them to update their Credit Card information, this is not spam, so please, we’d greatly appreciate you updating your Credit Card information.

For some of you, you currently bill through ACH (directly to your checking account). This unfortunately is not available with Push Press currently but is coming down the pipeline…we will reach out to you all in the near future and hope as many of you as possible are willing to switch to ACH as it saves us (the “little guy”) a hefty amount of money (if everyone in the gym used ACH it would reduce our processing fees by about 70%) instead of sending your money off to the credit card companies, more of it will stay at CVCF to help pay for new equipment, rent, salaries, etc.

Lastly there will be some slight changes to membership prices with our new system. Moving to Push Press and starting from scratch we have decided to go to a %%% based discount system for all memberships outside of the 3 standard monthly billed options. What this means, ultimately not much, we’ve aligned the discounts so pricing is affected very minimally, however some of you may notice your membership increase by a few dollars, while others may see it decrease by a few dollars. There will be no more couples/shared memberships, instead discounts will be given on the individual rates for those coming as a couple or family. This will allow us to better track specific revenue per person, and overall make billing a little cleaner. What this does mean, that for those who for instance pay a couples plan, you will now receive two individual bills. This means there is a potential to save money if one person in the relationship wants and Unlimited Plan for instance, while the other might only want 3x/week. In addition, this will allow and individual within the couple to independently freeze their membership (if it is for any extended period of time, 30 days plus, then the individual un-frozen will kick back to full pricing). If there are any questions, please don’t hesitate to ask. The discount rates going forward will be laid out as such…

– Couples (2) – 15% off their respective memberships

– Family (3+) – 20% off their respective memberships

– 6 month Unlimited Membership – 10% off the price of 6 months (if done as a couple an additional 15% will be given)

– 12 month Unlimited Membership – 20% off the price of 12 months (if done as a couple an additional 15% will be given)

– 65+ Membership – 20% off

* You may not combine membership discounts on monthly bills, for instance doing a couple and 65+ netting a 35% discount. You may combine the two discounts on any advance payment 6 or 12 month memberships.

Our current plan for our full change over is that this system will go live May 1st. Ultimately this should change nothing about your experience, hopefully improve it a little, and will only ease the back end work that we have to do. With that being said there will be changes and likely some hiccups so please bare with us through this process.

If you’re curious and want to check out Push Press you can do so HERE.

In the meantime if you have any specific questions about the transition please reach out to Jade.

2017 Fall/Winter Soft Goods Order

Just in time for the Holiday’s we wanted to get some new tops out for everyone. Mixing it up and we’ve got a cool new design, something to freshen up your wardrobe.

The order will be going in Friday, December 1st! That means if you’re not signed up by end of day, Thursday, November 30th, your order will not go in…the spreadsheet will be locked on December 1st, so if you’re trying and it’s not working, that’s why. There will be limited extras ordered of shirts, and no extra hoodies ordered.

Shirts as always will be printed on Canvas Tri-Blend and Poly Cotton blends which we always print. All shirts will be on a unisex print. Hoodies will be printed on a new one for us. A bit more expensive than what we’ve done in the past, but super nice and super high quality Alternative Apparel zip hoodies, check the link below.

https://www.alternativeapparel.com/rocky-eco-fleece-zip-hoodie-09590f2

 

Prices are the following…

T-shirts – $25

Long Sleeve Hooded T-Shirt – $30

Zip Hoodie – $60

Sign-up at the link below. If for whatever reason you’re unable to figure out how to sign-up please shoot us an e-mail, or ask when in class.

Winter 2017 Shirts

Sign-up here

2017Winter_Shirts

Fall/Winter Holiday Schedule

  • ­Wednesday, November 22nd. No Evening Classes, Noon is last class of the day.

 

  • Thursday, November 23rd, Thanksgiving. One (1) class at 9:00 AM

 

  • Friday, November 24th. All classes cancelled. Open gym from 9:00 AM – 5:00 PM.

 

  • Sunday, December 24th, Christmas Eve. CLOSED

 

  • Monday, December 25th, Christmas Day. One (1) Class at 9:00 AM

 

  • Sunday, December 31st. CLOSED

 

  • Monday, January 1st. CLOSED

Membership Price Changes

As the summer winds to a close, gasp, it happened so quick, students come back for school, and a New Year is just around the corner, we wanted to get a quick notice out before the year ends. Some of the below changes are already in affect for newer athletes at CVCF, but all will go into full effect for all existing and new athletes as of January 1st, 2018. We wanted to give an appropriate heads up for all that this affects.

1) As of this spring we raised the student rate to $125/month for unlimited classes. This is currently in affect and all students who are currently paying our older $100/month rate will be rolled into the $125/month come January 1st. When we raised our prices some 4 years ago, this was the only price point that was not addressed, however it has come time. So, all students currently at the $100 level, please be advised that your membership rate will raised to $125 come January 1st, 2018.

2) We have decided to remove all discounts for any type of employment. After talking with a number of other affiliate owners (many whom are military owned), having athletes try to finagle discounts over the years, and ultimately having a tough time of where to draw the line, we will be removing them permanently as have January 1st, 2018. We believe EVERYONE’s employment at CVCF is important, whether you’re a teacher, ski shop employee, federal employee, small business owner, etc. you are all just important as the next in terms of making our society and community function. Same as for the students, these changes will go into affect as of January 1st, 2018, so if you’re receiving some sort of discount because of employment your rate will change to the standard billing rate as of January 1st, 2018. We will continue to offered discounted rates for paying for 6 or 12 months in advance which any and everyone are applicable for.

3) Finally we are moving our “Senior Citizens” discount to 65. This has been at 60, which we all know isn’t really “Senior” in this day and age, and we are finding almost every one of the athletes in this age group are still fully employed and not retired (what the discount is ultimately intended for, those out of the work force). These changes will also go into affect as well on January 1st, 2018.

After reading through this you may be able to see a little where our direction with pricing has gone. And ultimately that is, if you’re in the work force, i.e not a full-time student and not retired, that you pay the full rate. If you’re fortunate enough to have been able to retire at 60 or earlier, we imagine the $15-$25 monthly price difference the above makes is something that isn’t an issue, especially given the importance a sound fitness and strength + conditioning program plays in your life as you age (they’re might not be anything more important aside from putting good food in your body). And we’ve found most members even at 65 aren’t retired but we will honor the discount regardless of employment status at that age.

We ultimately know that we can’t please everyone. Some may be upset over this, some may not care at all. We’ve had a number of clients actually tell us we should raise our rates across the board recently. We are actually priced towards the bottom of the affiliates in the area (you can pay as much as $50/month more at some of the other affiliates).While we absolutely hope we don’t lose any of you we understand that could be a possibility, and as we look to the future and where our business needs to go and develop, this is something we will have to risk at the moment in order to garner the facilities success down the road. In the end we have the largest, most experienced coaching staff in the area, the largest and the most equipped facility, and routinely funnel more money back into our facility to improve your experience than any other CrossFit Gym in the area.

If you have any specific questions please feel free to ask.

– Jade

Kristi is Leaving

We are all super sad to see Kristi go. She is an OG! Starting in the park at Dorest Street, becoming one of our first paying members, and ultimately the enthusiastic, amazing coach have all loved for the last 6 years. She will be greatly missed and today will be her last day coaching. She’ll be around for a little while still so make sure you get a chance to say hi to her. Thanks so much for all of the amazing help and memories Kristi!

CVCF Friends,

Some of you may have heard that John and I are moving. The rumor is true and we will be relocating to New Hampshire in August. His job has changed and he needs to be closer to Manchester. We have been here in Vermont for the last 21 years, this will be a big change!! I’m looking forward to being closer to our sons but not looking forward to finding a new CrossFit gym to train at!!

I have been at CVCF since the beginning. Started out at Dorset Park in the summer of 2010 when Jade hadn’t even opened the doors of the original gym.  I was hooked from the first workout!! Yes, I drank the kool-aid!! Couldn’t get enough of it!! Fast forward 7 years and it’s hard to believe all that has happened in that time. I got my Level 1, started coaching and have been coaching ever since. One of my favorite things about coaching at CVCF is on-ramp! I absolutely love meeting everyone for their first few visits to the gym. Watching how everyone changes over that time is amazing. From coming in and being a little timid, to week 3 and being ready to tackle their first class!! I’m really going to miss it! 

From an athlete standpoint, there is no better gym to train at! I made it to regionals on a team with Ryan and got to do “Jackie” with him. By far, my favorite CrossFit moment…Ever.  Since then, I have qualified to compete at the games for 3 years. I will be wearing Champlain Valley CrossFit on my shirt for the last time. Bittersweet, for sure. I remember picking up my gear in 2014 and when I saw my name with Champlain Valley CrossFit on my shirt, I could barely hold it together. I could not have been prouder to wear that shirt and represent our gym. 

One of the best attributes CVCF has is the people in this community. Going through our day to day lives, it’s all about the connections we make with each other. I feel I have made some of the best friends, training partners, and fellow coaches one could only hope to have. CVCF is truly a remarkable place.

Thursday, July 6th will be my last coaching day at CVCF. I will be coaching at 5:45 and 7 am. Hope to see a few of you there!!

Train Smart, Work Hard, and most of all HAVE FUN!!!!

Kristi

11041082_10155815271430464_999858400970924467_n